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Store Policy
Our goal is to make sure that all of our guests are 100% satisfied. If, in some rare occurrence, you are not fully satisfied with any item you have ordered, contact our Customer Care Liaison at 718-549-3888 and we will make every effort to resolve any matter to your total satisfaction.

Customer Care

For any questions regarding your order, billing, payments or product returns, please contact our Customer Care Liaison by dialing 718-549-3888. You can also contact our Customer Care Liaison via email at

Our business hours are Monday through Friday from 8:30 A.M - 3:00 P.M. In the event your communication is received after business hours or on the weekend, an S & S Cheesecake Customer Care Liaison will contact you upon return to the office.

Privacy & Safety

Any personal information you submit over the internet is safely captured via the award-winning Wii online payment software and the latest encryption methods supported by Internet Explorer, and Chrome, and securely guarded behind extensive firewalls. However, if you would prefer, you may call the factory, 718-549-3888, to discuss other options

Wholesale Inquiries

Discounts on volume purchases are available and can be placed through our Customer Care Department. Please call 718-549-3888.

Payment Methods

- Credit / Debit Cards

- Offline Payments

Payment Methods
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